- Closing Date: Not Specified!
- Requirements: Matric/Grade 12, RE5, 150 STI Credits
- Eligibility: 1 Year Call Centre Sales Experience
- Location: Gauteng
Explore a career with Telesure Investment Holdings (TIH), a leader in South Africa’s financial services industry, offering innovative insurance solutions.
About Telesure Investment Holdings
TIH is renowned for its pioneering spirit and commitment to customer-focused innovation. With a diverse portfolio, TIH stands at the forefront of the financial services industry.
Details:
What is Telesure Investment Holdings?
TIH is the powerhouse behind South Africa’s leading financial service providers, revolutionizing the insurance and personal finance sectors.
Who is eligible to apply?
Aspiring Sales Consultants with a Matric certificate, relevant financial regulatory exams passed, and a year of call centre sales experience are welcome to apply.
Responsibilities
Customer Relationships Development
Make calls by telephone to allocated customers to develop new relationships or either as a first point of contact.
Customer Needs Clarification
Set clear objectives for each sales call; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer’s level of interest and to identify and respond to areas requiring further information or explanation.
Sell Customer Propositions
Identify the products or services that best meet the customer’s needs, use personal expertise to propose quantities within standard operating systems, policies and procedures. Explain the selection to the customer, influence the customer to make a purchase with the best benefits and solutions to meet customer needs.
Operational Compliance
Develop working knowledge of the organization’s policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
Customer Relationship Management (CRM) Data
Schedule callbacks and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
Performance Management Prioritise own workflow and ensure work is completed to the required standards of quality and timeliness; use performance management systems to improve personal performance to meet SLA.
Personal Capability Building
Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment.
Sales Opportunities Creation
What are the benefits of joining?
Joining Telesure offers unparalleled growth opportunities, a dynamic work environment, and the chance to be part of a visionary company.
How to apply for a position:?
Visit the Telesure Investment Holdings career page, fill out the application form, and submit it to start your journey with a leading financial service provider.
Don’t miss this chance to grow with a leading financial services group. Apply today and elevate your career!
