- Closing date: Not Specified
- Location: Virginia, Free State, South Africa
- Eligibility: Grade 12 National Certificate / Vocational
- Experience: No experience required
Are you passionate about service in the banking industry? Do you want to join a dynamic and innovative team at Capitec Bank? If yes, then this is the opportunity for you. In this blog post, we will tell you everything you need to know about how to become a Bank Better Champion at Capitec Bank.
About Capitec Bank
Capitec Bank is a leading South African retail bank that offers simplified, affordable, and transparent banking solutions to its clients. The company has over 15 million active clients, more than 850 branches, and over 4,600 ATMs nationwide. Capitec is an authorised financial services provider and registered credit provider.
Bank Better Champion Details
What is a Bank Better Champion?
A Bank Better Champion is a service consultant who welcomes clients and coordinates the branch flow through efficient queue functioning. Successful applicants also assists clients at the ATM and helps them to complete transactions on any remote or self-service channels. A Bank Better Champion gains the knowledge, skills, and experience required for service consulting.
Who is eligible to apply?
Anyone who holds a Grade 12 National Certificate / Vocational can apply for the Bank Better Champion position. No experience is required, but some client service experience within a retail/ financial/ banking environment is ideal. You also need to have clear criminal and credit records, and fingerprints that are detectable on Capitec Bank’s internal electronic banking system.
Responsibilities
As a Bank Better Champion, you will be responsible for:
- Greeting and directing clients
- Managing the queue and ensuring a positive client experience
- Communicating with clients in a friendly and professional manner
- Assisting clients with ATM transactions and educating them on self-service options
- Escalating client issues and complaints to the relevant person
- Adhering to Capitec Bank’s policies and procedures
Requirements
To apply for the Bank Better Champion position, you need to:
- Grade 12 National Certificate / Vocational
- Basic calculation skills
- Computer literacy skills (MS Word, MS Excel, MS Outlook)
- Interpersonal and relationship management skills
- Communication skills
- Be energetic and self-motivated
- Be passionate about service
What are the benefits of being a Bank Better Champion?
Being a Bank Better Champion at Capitec Bank has many benefits, such as:
- Working in a dynamic and innovative environment
- Learning from experienced and supportive mentors
- Developing your service and consulting skills
- Growing your career within the banking industry
- Enjoying competitive remuneration and incentives
How to apply for the position?
To apply for the, you need to follow these steps:
- Click on this link to see what this job is about and complete a short assessment.
- Once you have completed the assessment, finalize your application by clicking on the apply button below.
- Fill in your personal and contact details, upload your CV, and submit your application.
If you are looking for a rewarding and exciting career in the banking industry, then you should apply for the Bank Better Champion position at Capitec Bank. You will have the opportunity to work with a diverse and passionate team, serve millions of clients, and grow your skills and knowledge. Don’t miss this chance to become a Bank Better Champion at Capitec Bank. Apply today!
